Privacy Policy

We Protect Your Privacy Online

Pyramid Resort values and respects the privacy of our customers.  In doing so, we do not rent or sell any personally identifiable information you provide to us online to any third parties.. However, we do share your information with third parties under certain circumstances, primarily to process a reservation.

The Information Pyramid Resort Collects

We collect information (such as your name, email address, mailing address, and phone and credit card numbers) that you provide when you place a reservation, save your information with us or participate in a contest, promotion or survey.

How does Pyramid Resort Use Your Information?

When you make an online purchase from pyramidresort.com, we use your information to process your reservation. We will also send you emails to confirm your reservation, and we may need to contact you via phone, postal mail or email if we have other questions regarding your reservation. In addition, you will be automatically signed up to receive email updates about our products, services, contests, and promotions.

When you save your information with pyramidresort.com, you will also be automatically signed up to receive email updates. If you participate in a contest or promotion, you may choose to receive email updates about our products, services, contests, and promotions.

If at any time you would like us to remove you from our email or postal mailing lists, please send an email to privacy@pyramidresort.com. Please be sure to include your email address, full name and password.

From time to time, we may also send you emails to help us learn more about your shopping preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your shopping experience. If you make a purchase online or over the phone, we may also send you notices about our products, services, contests and promotions through postal mail.

Sharing Your Information with Third Parties

We contract with third parties to assist us in maintaining and managing our customer information to fulfill reservations, promotions and to communicate with our customers. We do not authorize any of those third parties to make any other use of your information.

In addition, when we team up with another company to offer or provide products, services, contests or promotions, we and the other company may cross-reference our customer databases to identify common customers. We and the other company may use that existing information to identify future promotional opportunities and to fulfill promotional or contractual obligations.

Protecting Your Children's Privacy

Just like you, we at Pyramid Resort are concerned about the safety of children when they use the Internet. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent.

If we become aware that a subscriber is under the age of 13 and has signed up without prior verifiable parental consent, we will remove his or her personally identifiable information from our files

What are Cookies?

A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.

How Does Pyramid Resort Use Them?

We use cookies in order to improve your shopping experience. When you visit pyramidresort.com, your cookie helps us keep track of your reservation as you reserve at our site. If you have saved your information with us, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you saved your information with or order from us, we also use cookies to monitor and maintain information about your use of our site. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services, contests, and promotions.

We also use cookies to track and maintain the identity of the Web site you visited immediately prior to ours to further improve our site design and to fulfill contracts with our business partners. We do not otherwise track any information about your use of other Web sites.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your reservation or enable you to make a purchase from our site. Nor will we be able to recognize you as a signed up user to allow you access to your account information.

Links to Other Web Sites and Services

Pyramidresort.com may contain links to other sites that are not under our control. These Web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked web sites and provide these links solely for the convenience and information of our visitors.

How do I Remove My Information from Email, Phone, and Postal Mailing Lists?

We want to provide with you the absolutely best products and service deals and promotions you will find anywhere on the web. However, if you would like to remove yourself from our email, phone, or postal mailing lists please send an email to privacy@pyramidresort.com with "REMOVE FROM MAILING LIST" as the subject along with your email, phone, and or postal mailing address as the message or by calling one of our customer service representatives.